FAQs/Contact Us
Customer Service Hours of Operation
Call us at: (281) 654-8353
Monday thru Friday
9AM - 3PM CT
Closed on select federal holidays.
About Modulus Arms
Modulus Arms was founded by AR enthusiasts with highly technical engineering backgrounds. Our products are designed for ease of use with the end-user in mind, and employ decades of engineering experience. We believe our 80% Lower AR Jigs and related accessories are amongst the highest quality on the market, with unmatched functionality and fitment.
Our customer support team understands the importance of post-sale support, and aims to educate our customers on how to get the most out of their Modulus Arms products. Our mission has always been to take the guess work and hassle out of fabricating 80% lowers.
We have achieved success through expert product design and simplifying the end-user fabrication process, while maintaining the perspective of being enthusiasts ourselves. If you have a question or issue scroll to the bottom to submit a ticket.
Please review a selection of Frequently Asked Questions.
Q: Is [insert product] in stock?
A: All products are in stock unless otherwise noted. The product page will display an estimated ship date for out of stock or backordered items.
Q: What is your return policy?
A: Please review our shipping and returns page: Shipping & Returns. Returns without an RMA will not be accepted and returned to the customer. Please contact us for a RMA number and return shipping address.
Q: Why hasn't my order shipped yet?
A: With the exception of out of stock or back ordered items, Modulus Arms aims to ship orders within 3-5 business days from the original order date. Lead Times for specific products will be listed on their Product Page. Transit times will vary based on your geographic location. View our Shipping and Returns page for more information: Shipping & Returns.
Q: How many 80% Lowers can I complete with my 80 Lower Jig?
A: You should capable of making well over a dozen lowers with the parts supplied with the Jig. If you need to make more than that we offer replacement pieces to be able to make as many as you want without needing to replace your entire jig.
Q: Can I use a hand drill to complete my 80% Lower Receiver?
A: You could... but it would be obscenely slow. We always recommend using a drill press and drilling one side at time.
Q: How long will my Solid Carbide End Mill last?
A: The end mill will outlast the jig if used properly. It will break well before it will wear out. Modulus Arms as well as many customers have completed dozens of lowers with a single end mill. The end mill can break if the process is rushed or the instructions are not followed.
Q: Is there anything special about the end mill needed? Will my [insert end mill] work on your jig?
A: The Speedmills last 4-5 lowers on average, but can last many more if properly taken care of. The key to longer endmill life is taking slow shallow passes, and using a lot of lubrication. The faster and deeper you go, the faster your bits will wear out!
Q: What router should I use?
A: We recommend the FST-1 Router which was designed specifically for milling out 80% lowers.
If you already have a router, the following will work as well: Dewalt DWP611, Craftsman 28212, Ridgid R24012, Makita RT0701C, Porter Cable PCE6435, Dewalt D26670 and Porter Cable 7310. Harbor Freight and Black and Decker have been known to have poor results, we would avoid these brands. There are many that will work and the important thing is that is has a 1/4" chuck and has variable speed control. For more information check this link.
Q: What speed setting should I adjust my router to?
A: Each router is different. We recommend a setting of "5" or towards the middle for most routers. You should start slow and ramp it up until it feels smooth and relatively easy to move. Take your time. You will know when it is right.
Q: What's the best way to mill with the router?
A: You should always start in an open hole without touching any material. This is why you drill the holes. You are very likely to break the end mill if you start touching a side or turn the router on before you place it into the jig. The router should never be spinning when pulling it out or putting it into the jig. When the router is fully up to speed in the jig you should first try to join all the drill holes taking small semicircular cuts trying to cut with the side rather than the front of the end mill. Continue doing this until all the holes are joined. When they are joined go around the larger hole you created until you are touching the template.
Q: My router isn't cutting very well, what is wrong?
A: Check to make sure aluminum isn't clogged in the end mill. You should check after each pass or if you hear an audible change in the noise or feel of the router. Use more cutting fluid. Attach a shop vac and suck out the chips as you cut them. Check to make sure you did not break the teeth off your end mill. Take shallower depth of cuts. Slow down or speed up the router speed.
Q: Why is my jig different than the pictures on the website?
A: The jigs are being updated and changed from time to time to make them more accurate and easier to use. The pictures on the website are not updated right away. You may have a newer version jig.
Q: Can I have a Military/Fire/Police/EMS discount?
A: Yes, we offer a 10% discount to all Military (active duty and veterans), and active Fire, Police and EMS personnel. Use the form below to contact us for details. Cannot be combined with any other sales, deals, coupons or similar.
Q: Do you share or save my customer information?
A: We do not sell or share any customer information with anyone at any time for any reason. We are not able to store or view your credit card information it is securely processed with via Authorize.net. We may need to contact you from time to time if there is an issue with an order. This is done via email or phone.
Q: I live local to your location, can I pick up in person?
A: No, we only do online sales and do not have a physical retail store.
